Frequently Asked Questions
Find answers to common questions about the Build Watch system and LGU project monitoring
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General Questions
Basic information about Build Watch
Build Watch is a comprehensive project monitoring and evaluation system developed for the Municipality of Santa Cruz, Laguna. It provides real-time tracking of infrastructure projects and social development programs to ensure transparency and accountability in local governance.
Build Watch is accessible to four main user groups: LGU-PMT (Project Monitoring Team), EIU (External Implementing Units), EMS (External Monitoring Stakeholders), and IU (Internal Units). Each group has specific access levels and functionalities.
Yes, Build Watch is a free public service provided by the LGU of Santa Cruz, Laguna. There are no fees or charges for accessing project information and monitoring data.
Project Monitoring
Track and manage project progress
Project data is updated in real-time as implementers submit progress reports. The frequency depends on the project type and requirements, but most projects require weekly or monthly updates.
Yes, you can report issues through the Build Watch system. Each user group has specific channels for reporting concerns, and the system includes escalation procedures for urgent matters.
Build Watch monitors both infrastructure projects (like roads, buildings, and facilities) and social development programs (like 4Ps, Social Pension, and community initiatives).
Technical Support
Get help with technical issues
If you forget your password, contact your system administrator or the LGU IT department. They can help you reset your account credentials securely.
Yes, Build Watch implements strict security measures to protect all data. User authentication, data encryption, and regular security audits ensure the safety of sensitive information.
Yes, Build Watch is designed to be responsive and works on desktop computers, tablets, and mobile phones. The interface adapts to different screen sizes for optimal viewing.
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